Privacy Policy

 Privacy Policy

Last Updated: 20 October 2026

NIYA ICSE ACADEMY (“NIYA”, “we”, “our” or “us”) respects the privacy of students, parents and website visitors. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, enquire about our tuition services or enrol in our online or offline classes.

By using our website or providing information to us, you acknowledge this policy.

Depending on your interaction with us, we may collect:

• Parent or guardian information: Name, mobile number, WhatsApp number, email address and communication preferences.
• Student information: Name, class, school board, subjects, academic requirements, prescribed textbooks and preferred class timings.
• Academic information: Assignments, assessment results, attendance, learning progress and feedback relevant to tuition services.
• Enquiry and admission information: Details submitted through website forms, phone calls, WhatsApp messages, virtual meetings or other communications.
• Payment information: Payment status, agreed tuition fees and transaction references where necessary. Payment card details or banking credentials should be provided only through authorised payment providers, not through ordinary WhatsApp messages.
• Technical information: Basic website usage information that may be collected through hosting services, cookies or analytics tools, where enabled.

Please do not submit sensitive personal information unless it is genuinely necessary for the service and has been appropriately requested.

We use collected information to:

• Respond to enquiries and explain our tuition programmes.
• Arrange virtual consultations and demo classes.
• Understand the student's board, class, syllabus and learning needs.
• Schedule classes and coordinate tutor availability.
• Conduct assignments, weekly assessments and academic reviews.
• Monitor attendance and learning progress.
• Communicate with parents or guardians about classes, performance and important updates.
• Process and verify tuition payments.
• Improve our teaching services, website and administrative processes.
• Meet applicable legal, accounting and regulatory obligations.

We do not intend to use student information for unrelated purposes without an appropriate legal basis or consent where required.

Where a student enrols, NIYA may appoint a Key Accounts Academic Coordinator to coordinate schedules, monitor academic progress and facilitate communication.

A dedicated WhatsApp group may be created in the student's name or batch wise to coordinate with the parent or guardian. Information shared may include class schedules, attendance updates, assignments, assessment results and academic progress.

WhatsApp is a third-party service and its own privacy terms apply. Parents should avoid sharing unnecessary personal or sensitive information in group messages.

For online tuition, we may use third-party video-conferencing, messaging, learning management, online assessment and payment platforms.

Information shared through these services may be processed according to the respective providers' privacy policies and settings. We aim to use such services only as reasonably necessary to deliver our educational services.

If online sessions are to be recorded, we will communicate this to the relevant participants and obtain consent where required.

We do not sell personal information to third parties.

We may share relevant information only where reasonably necessary with:

• Tutors and authorised academic or operations personnel involved in delivering the student's classes.
• Technology, hosting, communication, assessment and payment service providers.
• Professional advisers, auditors or service providers where required for legitimate administrative purposes.
• Government authorities, courts or regulators where disclosure is required by law.

We expect authorised personnel and service providers to handle information appropriately and only for relevant purposes.

Our services are intended for school students, including children under 18. We encourage parents or legal guardians to submit enrolment information and oversee the student's use of our services.

We take reasonable steps to handle children's personal information responsibly and to obtain parental or guardian consent where required by applicable law.

We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration or loss.

Information is retained only for as long as reasonably necessary for educational, administrative, contractual, accounting or legal purposes. Retention periods may vary depending on the type of information and applicable legal requirements.

No website, messaging service or electronic storage system can be guaranteed to be completely secure.

Our website may use cookies or similar technologies provided by the website platform, analytics services or other integrated tools, depending on the features enabled.

You can manage cookies through your browser settings. Some website functions may not work as intended if certain cookies are disabled.

Third-party websites and services linked from our website are governed by their own privacy policies.

Subject to applicable law, parents, guardians, students and other individuals may request access to, correction of or deletion of personal information, or raise concerns about how it is used.

We may need to verify the identity and authority of the person making a request, particularly when the request concerns a student.

Some information may need to be retained where required by law or for legitimate administrative purposes.

We may update this Privacy Policy when our services, technology or legal obligations change. The revised version will be published on this page with an updated “Last Updated” date.

For privacy-related questions, requests or concerns, please contact:

NIYA ICSE ACADEMY

Website: https://icsetuition.in

Email:studentsupport@niyaeducation.com

Phone: +91 9036400477

Please use the official contact details published on our website to submit privacy requests.

This policy is intended as a general privacy notice for the academy's website and tuition services. It should be reviewed and adapted to your actual data practices, third-party tools and applicable Indian privacy laws before publication.